20 JUL 2017


The Secretary of State for Health is authorising NHS England to implement the Ambulance Response Programme recommendations in all ambulance services in the England so that patients across the country will benefit from the improvements seen in the pilot ambulance services.

The University of Sheffield report evaluates a series of Ambulance Response Programme pilots. Based on the extensive evidence base detailed in the report, NHS England is proposing a new framework of ambulance performance standards to help the service to operate more efficiently.

In particular: enabling ambulances to dispatch resources much more clearly based on the clinical needs of patients, introducing specific standards for stroke and heart attack, improving performance management of 'tail' waits and achieving greater consistency and transparency for less urgent calls by bringing all response standards into a consistent national framework.

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